FAQs

Response times vary depending on your location and our availability. However, we aim to attend jobs in Plymouth and the surrounding areas as quickly as possible. We prioritise Emergency Callouts whenever possible.

Yes, we are! Masterkey Locksmiths offer Emergency Locksmith Services for situations such as lockouts, broken locks, or security issues that require immediate attention.

For emergency situations, our availability may vary depending on location and current commitments. You can call us on 07976 460427.

Locksmith costs vary depending on the type of work required, such as lock repairs, replacements, or Security Upgrades. We always aim to provide clear pricing and honest advice before any work is carried out.

We always try to open a door without damaging the lock or the door itself whenever possible.

Yes. Masterkey Locksmiths carry a selection of common locks and parts, so many repairs and replacements can be completed during the same visit.

Masterkey Locksmiths are fully insured and qualified to work with a wide range of lock types and security systems. We are also a SafeContractor-accredited (no. JE2323), DBS-checked company.

Yes, we can. In many cases, locks can be repaired or adjusted rather than replaced, which can help reduce costs while restoring full functionality.

Most jobs, such as Lock Replacements or adjustments, can be completed within an hour. However, more complex repairs or Security Upgrades may take longer.

Absolutely! In fact, it’s highly recommended that you change locks when moving into a new property to ensure previous keyholders can’t gain access.

Getting locked out of your home can be an extremely stressful experience, but there’s no need to panic! Call Masterkey Locksmiths immediately on 07976 460427 or 01752 936897, and we can gain entry using our specialist tools. We will arrive at the required location as soon as possible.

Yes. uPVC doors commonly use multi-point locking systems, which can typically be repaired or replaced.

This is usually caused by door misalignment, worn locking mechanisms, or hinge movement. Masterkey Locksmiths can fix these issues through our comprehensive uPVC Window and Door Repairs service.

In many cases, yes. We carry a variety of locks as well as all necessary specialist tools, which means we can complete any Lock Replacements during the same visit.

British Standard locks and anti-snap cylinders (British Standard BS3621), which are specifically designed to prevent common forced-entry methods, are recommended for improved home security.

Yes, we can upgrade your locks to British Standard BS3621, so they meet insurance and security requirements. We can also provide a free, no-obligation security appraisal.

Yes. Masterkey Locksmiths can repair or replace window locks, handles, and mechanisms.

Yes, we can. However, if keys are lost, it is often advisable to replace the lock or cylinder to maintain security.

Yes, we can install additional security devices, such as upgraded locks, bolts, and security handles. Masterkey Locksmiths can provide a free, no-obligation security appraisal.